Respecting the established in the current legislation, Cerámicas Ortiz (from now on, also Web Site) commits itself to adopt the necessary technical and organizational measures, according to the security level adequate to the risk of the collected data.

Laws that incorporate this privacy policy
This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet. Specifically, it respects the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data
The person responsible for the treatment of the personal data collected in Cerámicas Ortiz is: Ceramicas Ortiz Estilo Granadino SL, with NIF/CIF: B72683568 and registered in: Registro Mercantil de Málaga with the following registry details: Karim Ortiz Ben Bouazza (hereinafter, Data Controller). His contact details are as follows:

Address: C/Santa Lucia nº25 bajo, 29670 San Pedro de Alcántara
info@ceramicasortiz.com

Register of Personal Data
In compliance with the established in the RGPD and the LOPD-GDD, we inform you that the personal data collected by Cerámicas Ortiz, through the forms extended in their pages will be incorporated and will be treated in our file in order to facilitate, expedite and fulfill the commitments established between Cerámicas Ortiz and the User or the maintenance of the relationship that is established in the forms that this fill out, or to meet a request or consultation of the same. Also, in accordance with the RGPD and the LOPD-GDD, unless the exception foreseen in article 30.5 of the RGPD is applicable, a register of treatment activities is kept that specifies, according to its purposes, the treatment activities carried out and the other circumstances established in the RGPD.

Principles applicable to the processing of personal data
The processing of the User’s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights:

• Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times following fully transparent information on the purposes for which the personal data is collected.
• Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimisation: personal data collected will be only that which is strictly necessary in relation to the purposes for which they are processed.
• Accuracy principle: personal data must be accurate and always up to date.
• Principle of limitation of the storage period: personal data shall only be kept in a form that allows the identification of the User for the time necessary for the purposes for which they are processed.
• Principle of integrity and confidentiality: personal data shall be processed in such a way as to ensure their security and confidentiality.
• Principle of proactive responsibility: the Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data
The categories of data that are processed in Cerámicas Ortiz are only identification data. In no case are special categories of personal data processed in the sense of article 9 of the RGPD.

Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. Cerámicas Ortiz undertakes to obtain the express and verifiable consent of the User for the processing of his personal data for one or more specific purposes.

The User will have the right to withdraw his consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On those occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed in the event that the completion of any of them is compulsory due to the fact that they are essential for the correct development of the operation carried out.

Purposes of the treatment that the personal data is destined to
The personal data are collected and managed by Cerámicas Ortiz with the purpose of being able to facilitate, expedite and fulfill the commitments established between the Web Site and the User or the maintenance of the relationship that is established in the forms that the latter fills out or to respond to a request or enquiry.

Likewise, the data can be used with a commercial purpose of personalization, operative and statistical, and own activities of the social object of Cerámicas Ortiz, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functioning and navigation through the Web Site.

At the moment in which the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be destined; that is to say, the use or uses that will be given to the collected information.

Retention periods of personal data
Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 6 months, or until the User requests their deletion.
At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.
Recipients of personal data
The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors
Respecting the provisions of articles 8 of the RGPD and 7 of the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by Cerámicas Ortiz. In the case of a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorised it.

Secrecy and security of the personal data
Cerámicas Ortiz is committed to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so that the security of the personal data is guaranteed and the accidental or illicit destruction, loss or alteration of personal data transmitted, conserved or treated in any other way, or the unauthorized communication or access to such data is avoided.

However, due to the fact that Cerámicas Ortiz cannot guarantee the impregnability of the internet nor the total absence of hackers or others that fraudulently access personal data, the Responsible for the treatment commits to communicate to the User without undue delay when a violation of the security of personal data occurs that is likely to entail a high risk to the rights and liberties of the natural persons. In accordance with Article 4 of the GDPR, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it makes the information accessible.

Rights derived from the treatment of personal data

The User has over Cerámicas Ortiz and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

• Right of access: It is the right of the User to obtain confirmation of whether or not Cerámicas Ortiz is treating their personal data and, if so, obtain information about their specific personal data and the treatment that Cerámicas Ortiz has performed or performs, as well as, among others, the information available on the origin of such data and the recipients of the communications made or planned for them.
• Right of rectification: It is the right of the User to have their personal data modified if it turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
• Right of erasure (“the right to be forgotten”): This is the right of the User, unless otherwise provided by law, to obtain the erasure of his or her personal data when the personal data are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his or her consent to the processing and the processing has no other lawful basis; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasure, the Controller shall, taking into account available technology and the cost of its implementation, take reasonable steps to inform controllers who are processing the personal data of the data subject’s request for erasure of any link to those personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of his or her personal data. The User has the right to obtain the limitation of processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Controller his or her personal data in a structured, commonly used and machine-readable format and to transmit it to another controller. Where technically feasible, the Controller shall transmit the data directly to that other controller.
• Right to object: This is the right of the User not to have their personal data processed or to cease the processing of the same by Cerámicas Ortiz.
• Right to not be the object of a decision based solely on the automated treatment, including the elaboration of profiles: It is the right of the User to not be the object of an individualized decision based solely on the automated treatment of their personal data, including the elaboration of existing profiles, unless the current legislation establishes the contrary.

Therefore, the User may exercise his/her rights by means of a written communication addressed to the Data Controller with the reference “RGPD-www.ceramicasortiz.com”, specifying:

Name, surname(s) of the User and a copy of the User’s National Identity Document (DNI).
In cases where representation is permitted, it will also be necessary to identify the person representing the User by the same means, as well as the document accrediting the representation. The photocopy of the DNI may be substituted by any other legally valid means that accredits identity.

Request with the specific reasons for the request or information to which access is sought.
Address for notification purposes.
Date and signature of the applicant.
Any document that accredits the request being made.

This application and any other attached documents may be sent to the following address and/or e-mail address:

Postal address: C/Santa Lucia nº25 bajo, 29670 San Pedro de Alcántara
E-mail: info@ceramicasortiz.com

Links to third party web sites 
The Web Site can include hyperlinks or links that allow access to web pages of third parties different from Cerámicas Ortiz, and that therefore are not operated by Cerámicas Ortiz. The owners of these web sites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority
In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his or her personal data is being processed, he or she shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State in which he or she has his or her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).